l897 Terms and Conditions

These Terms and Conditions ("Terms") govern the use of the l897 platform and all related services. By registering on or continuing to use this platform, you are considered to have given your full consent to these Terms. If you disagree with any part of these Terms, please refrain from using the platform.

l897 reserves the right to change or amend these Terms at any time. Changes will take effect as soon as they are published on this page. You are advised to review this page regularly.

1. Eligibility and Age Requirement

Every individual wishing to register with and use l897 must meet the following conditions:

• The registrant must be 21 (twenty-one) years of age or older.
• The registrant must open an account of their own free will and volition — opening an account on behalf of another person is not permitted.
• All personal information provided must be truthful, accurate, and kept up to date.
• l897 may at any time request an identity card or other documents for age verification. Failure to provide documents may result in the account being temporarily suspended.
• Multiple accounts (duplicate accounts) held by the same person are strictly prohibited.

1.1 Restricted Regions

Residents of certain countries or regions may not use l897 due to legal or regulatory reasons. You are responsible for verifying the applicable laws regarding online gaming in your area. l897 does not provide legal advice on this matter.

2. Account Registration and Security

Providing accurate and complete information is mandatory to complete a valid account registration on l897. If any information provided at registration needs to be changed later, please contact the support team.

2.1 Account Security

• Keep your username and password completely confidential — do not share them with any third party.
• You bear full responsibility for all activities carried out through your account.
• If you suspect unauthorized access to your account, notify the support team immediately.
• Accessing or using another person's account is strictly prohibited.

2.2 Identity Verification (KYC)

l897 follows a Know Your Customer (KYC) process to ensure secure transactions. If the amount of a deposit or withdrawal exceeds a certain threshold, or if suspicious activity is detected, l897 may request the following documents:

• A copy of your National Identity Card (NID) or passport.
• Proof of ownership of a mobile banking (bKash, Nagad, Rocket) account.
• Bank account statement (where applicable).

Failure to provide documents within the specified time may delay or suspend the withdrawal process.

3. Deposit and Withdrawal Policy

l897 supports the most widely used payment methods in Bangladesh. All transactions are secured with SSL encryption.

3.1 Deposit Conditions

• Minimum deposit amount: ৳500 (for each payment method).
• Accepted payment methods: bKash, Nagad, Rocket, bank transfer.
• The payment account used for deposits must be registered in your own name — deposits from third-party accounts are not accepted.
• Deposited funds are generally credited to your account instantly; if there is any delay, please contact the support team.

3.2 Withdrawal Conditions

• Minimum withdrawal amount: ৳500.
• Withdrawals generally take between 15 minutes and 2 hours. Delays may occur due to the KYC process or other verification requirements.
• Withdrawal requests will be processed only through the same payment method used for the deposit (where applicable).
• Withdrawal of winnings arising from bonuses requires the relevant wagering conditions to be met.
• l897 reserves the right to delay or suspend withdrawals in the case of suspicious or unusual transactions.

3.3 Currency and Conversion

All transactions on l897 are conducted in Bangladeshi Taka (BDT / ৳). For transactions in foreign currencies, the applicable exchange rate and any additional charges will apply in accordance with the rules of your payment provider.

4. Bonus and Promotion Terms

l897 offers various types of bonuses and promotional offers. Each offer comes with specific conditions that must be followed.

4.1 Welcome Bonus

• New members will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000.
• The wagering requirement for this bonus is 25 times (25x) — meaning you must wager 25 times the bonus amount before becoming eligible to withdraw.
• The welcome bonus is given only once per account.
• If the wagering requirement is not met within the specified time after claiming the bonus, the bonus and any winnings earned from it may be forfeited.

4.2 General Bonus Rules

• Bonuses are for personal use only — they cannot be transferred to others.
• Bonus balance and real money balance are managed separately. Only real money is withdrawable before the bonus wagering requirement is met.
• l897 reserves the right to cancel the relevant bonus and suspend the account if bonus abuse or manipulation is detected.
• Claiming multiple bonuses from the same household, the same device, or the same IP address will be considered abuse.
• l897 reserves the right to change, amend, or cancel any promotional offer at any time.

4.3 VIP Program

l897's VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Each tier provides weekly cashback and special benefits. l897 reserves the right to change the policies for advancing through VIP tiers and the benefits received at each tier.

5. Betting Rules

The following rules apply when using the betting and gaming services on l897:

5.1 General Betting Conditions

• Once a placed bet has been confirmed, it cannot be changed or cancelled.
• If an event is cancelled or rendered uncertain, the related bet will be cancelled and the original amount refunded.
• If a technical error or system issue causes an abnormal result, l897 reserves the right to void that round and refund the bet amount.
• If you have any objection to the result of any game, the support team must be notified within 24 hours.

5.2 Live Casino and Slots

• All games are operated by third-party game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, Microgaming). The rules of those providers also apply.
• l897 is not responsible for internet disconnection during a game; however, the game will be restored to its previous state where possible.
• In the event of a game-related dispute, the game server log will serve as the final evidence.

5.3 Sports Betting

• Betting is available on various sporting events including cricket, football, and kabaddi. Odds and betting markets may change before an event begins.
• Bets connected to match fixing or any form of corrupt activity will be cancelled immediately.
• The outcome of bets placed in the live betting market after a match has started will be determined according to the official result of the relevant event.

6. Code of Conduct and Prohibited Activities

Users of the l897 platform are expected to maintain fair and honest behaviour. The following activities are strictly prohibited:

• Fraud and Cheating: Any form of fraud, hacking, or exploitation of platform vulnerabilities.
• Money Laundering: Using the platform for the purpose of concealing the source of illegal funds.
• Bots or Automated Software: Using computer programs, bots, or automated tools to play games or place bets.
• Collusion Betting: Multiple players intentionally determining outcomes by playing against each other.
• Account Sharing: Multiple individuals sharing and using a single account.
• Providing False Information: Submitting false or fabricated information during registration or the KYC process.
• Platform Damage: Attempting to cause harm to l897's systems through cyber attacks, viruses, or malicious code.

If any of the above violations are detected, l897 may immediately close the relevant account, forfeit all balances and winnings, and take action in accordance with applicable law.

7. Responsible Gaming

l897 takes responsible gaming very seriously. We believe gaming should be a form of entertainment — it should never be a cause of financial problems or mental stress.

• Do not place bets beyond your means. Only use money that, if lost, will not affect your daily life.
• Do not treat gaming as a source of income.
• Avoid chasing losses by placing more bets in an attempt to recover money you have lost.
• Deposit limits, session limits, and self-exclusion features are available on your l897 account.

If you feel that your gaming habits are getting out of control, visit our Responsible Gaming page or contact our 24/7 live chat support.

l897 is for persons aged 21 or older only. Protecting minors from gaming is our priority.

8. Privacy and Data Protection

l897 gives the highest priority to protecting users' personal data. To learn more about our data collection, use, and storage policy, please read our Privacy Policy.

8.1 Summary of Data Use

• Your personal data is used for the purposes of account management, transaction processing, and providing support.
• All data is kept secure using SSL encryption.
• Your data is not transferred to third parties unless there is a legal obligation to do so.
• You have the right to request access to, correction of, or deletion of your data.

8.2 Cookies Policy

l897 website uses cookies. Cookies help improve your browsing experience and ensure the site functions properly. By continuing to use the platform, you are considered to have given your consent to the use of cookies.

9. Account Suspension & Cancellation

9.1 Cancellation by l897

l897 may suspend or permanently cancel any account without prior notice in the following circumstances:

• If any clause of these terms and conditions is violated.
• If false or fraudulent information is provided.
• If cooperation is not given during the account verification process.
• If multiple accounts are operated.
• If bonus abuse or any kind of fraudulent activity is involved.
• Upon instruction from legal or regulatory authorities.

9.2 Closure by the User

You may request to close your account at any time. To make a request, contact us via 24/7 live chat or at [email protected]. It is advised to withdraw all valid balance before closing your account. Any bonus balance that has not met the wagering requirements will be forfeited.

10. Limitation of Liability

l897 is always committed to providing a reliable and secure service. However, l897's liability will be limited in the following circumstances:

• Loss caused by internet connection disruption or failure of third-party services.
• Unauthorized access to an account due to the user's own negligence.
• Unforeseen technical errors or "force majeure" situations (natural disasters, war, pandemic, etc.).
• Decisions or errors by third-party game providers.

l897 is not liable for direct, indirect, or incidental damages, even if the possibility of such damage was previously communicated. l897's maximum liability shall in no case exceed the amount of actual funds used in the relevant transaction.

10.1 Beta or New Services

l897 may launch new services or features on a trial basis. Additional terms may apply to these services and they may be changed or discontinued at any time.

11. Dispute Resolution

l897 is committed to resolving any disputes with users quickly and fairly.

11.1 Complaint Filing Process

1. First, contact the support team via 24/7 live chat and provide a detailed description of the issue.
2. If the issue is not resolved via live chat, send a detailed complaint and relevant information (account ID, transaction date and amount, screenshots) to [email protected].
3. After receiving the complaint, l897 will investigate within a reasonable time and provide a written response.

11.2 Applicable Law

Any dispute or claim arising from these terms and conditions that cannot be resolved through mutual discussion will be settled through arbitration. Both parties agree to accept the arbitrator's decision as final and binding.

11.3 Time Limit

A complaint regarding any event or transaction must be filed within 90 (ninety) days of the occurrence. Complaints filed after the specified time limit may not be considered.

12. Contact

If you have any questions or feedback regarding these terms and conditions, please contact our support team:

• Live Chat: Available 24/7 on any page of the site, support in Bengali.
• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week (BST, UTC+6).

If there is any ambiguity between the English version and the Bengali version of these terms and conditions, the Bengali version shall prevail.

---

These terms and conditions constitute the entire agreement between the l897 platform and the user, and replace any prior oral or written understandings. If any clause is found to be invalid or unlawful, the remaining clauses will remain in effect.

By using l897's services, you confirm that you have read, understood, and fully agreed to all of the above terms and conditions.